FAQs

What is the delivery time: Orders ship free within the United States, usually leave the warehouse in one to three business days, and arrive in about three to seven business days after dispatch.

Where do orders ship from: Orders are fulfilled from US facilities and sent with reliable national carriers; the exact origin depends on inventory availability.

How to track a package: A tracking link is emailed when the order is scanned by the carrier; the link shows the latest status and estimated delivery date.

Can an address be changed after ordering: If the order has not shipped, contact support immediately with the order number and the correct address to request an update.

What is the return window: Returns are accepted within 30 days of delivery for new, unworn items with tags and original packaging.

How do exchanges work: Reach out with the desired size or color, and support will confirm availability or process a refund if the exchange is not possible.

What to do if an item is faulty: Send photos and the order number within seven days of delivery so a replacement or refund can be arranged.

Which payment methods are accepted: Common cards and digital wallets shown at checkout are accepted; all payments are processed securely by the payment provider